2023 OECD Digital Government Index
Results and key findings
Digital government is essential to transform government processes and services in
ways that improve the responsiveness and reliability of the public sector. During
the COVID-19 pandemic it also proved crucial to governments' ability to continue operating
in times of crisis and provide timely services to citizens and businesses. Yet, for
the digital transformation to be sustainable in the long term, it needs solid foundations,
including adaptable governance arrangements, reliable and resilient digital public
infrastructure, and a prospective approach to governing with emerging technologies
such as artificial intelligence. This paper presents the main findings of the 2023
edition of the OECD Digital Government Index (DGI), which benchmarks the efforts made
by governments to establish the foundations necessary for a coherent, human-centred
digital transformation of the public sector. It comprises 155 data points from 33
member countries, 4 accession countries and 1 partner country collected in 2022, covering
the period between 01 January 2020 and 31 October 2022.
Available from January 30, 2024
In series:OECD Public Governance Policy Papersview more titles