Information technologies for social services in Spain
Reform of the national framework for the provision of social services in Spain
This paper sets out the OECD’s assessment of the information technology (IT) systems
for social services used by the public administration in Spain. It shows that large
disparities exist between and within regions in the use of IT tools. The lack of unified
systems and the different ways to identify individuals and classify services makes
the exchange of information extremely challenging. Improving the national data collection
on social services highlights the importance of agreeing on a common terminology and
deciding on a set of indicators as well as designing a flexible IT infrastructure
to collect the information.
Published on September 23, 2022Also available in: Spanish
In series:OECD Social, Employment and Migration Working Papersview more titles