Published on November 22, 2010
In series:OECD e-Government Studiesview more titles
Foreword | |
Assessment and Proposals for Action | |
Avant-propos | |
Introduction | |
The Impact of E-Government on the Public Sector Modernisation and Efficiency Efforts | |
The Governance Framework for E-Government Implementation | |
Towards a more User-centric Approach to Public Service Delivery | |
Realising the Benefits of E-Government | |
Annex A. Experiences from other OECD members | |
Annex B. Reaping the Benefits of Cloud Computing, Web 2.0 and Open Data: OECD Country Experiences | |
Annex C. Survey results | |
Annex D. Methodology | |
Annex E. Glossary | |
Bibliography |