Digital Government Review of Latin America and the Caribbean
Building Inclusive and Responsive Public Services
This report explores how governments in Latin America and the Caribbean can use digital
technology and data to foster responsiveness, resilience and proactiveness in the
public sector. This report looks at governance frameworks, digital government capabilities,
data-driven public sector, public service design and delivery, and digital innovation
in the public sector. It identifies trends, challenges, strengths, and opportunities
for cross-border collaboration and provides policy recommendations to achieve an efficient
and sustainable digital transformation of governments across the region.
Published on September 08, 2023Also available in: Spanish