Key messages
- Effective information website design is not a straightforward task. Governments often focus their efforts solely on publishing extensive amounts of information without ensuring access to meaningful and comprehensive information.
- To be effective, information websites should meet four main requirements: authoritativeness comprehensiveness, fit-for-purpose and ease of navigation.
- This report presents a practical toolkit to ensure high-quality government information websites, as well as key elements to upgrade sites, including transactional portals.
contact
For further information, please contact:
Giuseppa Ottimofiore
Policy Analyst,
OECD Regulatory Policy Division,
Directorate for Public Governance.