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The impacts of artificial intelligence on the workplace

 

photo of robotic armWho are we?

In May 2019, the OECD adopted the OECD AI Principles - the first international standards agreed by governments for the responsible stewardship of trustworthy AI. These principles seek to foster public trust and confidence in AI technologies and realise their potential, through promoting principles such as inclusiveness, human-centricity, transparency, robustness and accountability. The principles were subsequently welcomed by G20 Leaders.

 

What is the aim of the case studies?

Through its research programme on AI in Work, Innovation, Productivity and Skills, the OECD is working with governments, businesses and workers around the world to try to measure and analyse the impact of AI on training needs and labour markets, and to help shape a human-centric approach to trustworthy AI.

As part of this programme of work, the OECD is conducting firm-level case studies to understand what happens when a specific AI-based technology is implemented in a workplace from the perspectives of those most impacted by the changes. The case studies will help in identifying good practice as well as barriers to the adoption of innovative, work-enhancing and trustworthy AI in the workplace.

To begin with, the case studies will focus on firms within two sectors – manufacturing and finance – and across eight countries: Austria, Canada, France, Germany, Ireland, Japan, the United Kingdom and the United States. Findings from the case studies will be published in a report in mid-2022 and presented at the AI-WIPS conference in late 2022 (or early 2023).

 

Who are we partnering with?

The OECD recognises the importance of understanding country context and has engaged researchers who are familiar with workplaces and labour market policies and institutions in the countries where case studies are taking place. The OECD is partnering with established institutions to conduct the case studies in each of the countries mentioned. The teams are:

Austria: KMU Forschung Austria

Canada: Brookfield Institute for Innovation + Entrepreneurship

  • Kimberly Bowman, Senior Projects Manager
  • Nisa Malli, Work Stream Manager
  • Anne-Marie Mulumba, Researcher
  • Michelle Park, Researcher

France: ESSEC Business School

  • Professor Julien Malaurent, Associate Professor of Information Systems, ESSEC Business School
  • Professor Thomas Kude, Associate Professor of Information Systems, ESSEC Business School
  • Professor Thomas Huber, Associate Professor of Information Systems, ESSEC Business School
  • Dr. Issam Ibnouhsein
  • Benoît Bergeret, Executive Director of the Metalab, ESSEC Business School

Germany: Fraunhofer Institute for Industrial Engineering IAO

  • Matthias Peissner, Head of Human-Technology Interaction Research Unit, Fraunhofer Institute for Industrial Engineering IAO
  • Doris Janssen, Senior Researcher, Fraunhofer Institute for Industrial Engineering IAO
  • Jan-Paul Leuteritz, Senior Researcher, Fraunhofer Institute for Industrial Engineering IAO

Ireland: Ireland's Centre for Applied AI

Japan: The Japanese Institute for Labour Policy and Training

  • Mitsuji Amase, Deputy Research Director General, The Japanese Institute for Labour Policy and Training
  • Noboru Ogino, Research Fellow, The Japan Institute for Labour Policy and Training
  • Shinya Iwatsuki, Researcher, The Japan Institute for Labour Policy and Training

United Kingdom: Digital Futures at Work Research Centre (Digit)

  • Professor Mark Stuart, Pro Dean for Research and Innovation, University of Leeds Business School and Co-Director of Digit
  • Esme Terry, Research Fellow, University of Leeds Business School and Digit
  • Professor Jacqueline O'Reilly, Professor of Comparative Human Resource Management, University of Sussex Business School and Co-Director of Digit
  • Dr. Wil Hunt, Research Fellow, University of Sussex Business School and Digit
  • Dr. Steve Rolf, Research Fellow, University of Sussex Business School and Digit

United States: 

  • Tim Sturgeon, Senior Researcher, MIT Industrial Performance Center

Contact us

If you would like to know more about the research or ask us any questions, please contact Anna Milanez, Labour Market Economist at the OECD (anna.milanez@oecd.org).

 

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