OECD e-Government Studies: Belgium 2008
Belgian citizens want the look and feel of a single public sector entity and the provision
of integrated e-government services customised to their needs rather than to have
to understand the complex division of governmental responsibilities. Belgium already
has internationally recognised examples to show: most importantly the transformation
of the social sector administration through e-governance tools, and more recently
the link of e-government services to administrative-burden reduction. Future transformation
will be enabled by the common electronic identity card (eID) that has been adopted
by all governments. This report shows that the development and provision of the next
generation of user-focused services will require the maximisation of synergies between
the federal, regional and community governments and local authorities in Belgium.
Published on November 04, 2008
In series:OECD e-Government Studiesview more titles