Driving Performance at Portugal’s Energy Services Regulatory Authority
As “market referees”, regulators contribute to the delivery of essential public utilities.
Their organisational culture, behaviour and governance are important factors in how
regulators, and the sectors they oversee, perform. The OECD Performance Assessment
Framework for Economic Regulators (PAFER) looks at the institutions, processes and
practices that can create an organisational culture of performance and results. The
report uses PAFER to assess elements linked to both the internal and external governance
of Portugal’s Energy Services Regulatory Authority (ERSE). The review acknowledges
the well-respected status of ERSE within the institutional framework, analyses the
key drivers of its performance, and identifies a number of challenges and opportunities
to help the regulator prepare for the future, including in the context of deep market
transformation and the COVID-19 crisis.
Published on May 05, 2021Also available in: Portuguese
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