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Digital tools for health and wellness in insurance

This paper reviews the digital tools developed by the insurance industry to improve the health and wellness of policyholders. These tools are said to offer a win-win: better health for policyholders and reduced claims for insurers. Many tools apply lessons from behavioural economics by seeking to influence policyholder behaviour and overcome short-term barriers to change. This paper identifies issues and challenges, such as data privacy and security, safety risks, data quality, overall effectiveness, and relevant policy and regulatory frameworks.

Available from March 13, 2024

In series:OECD Business and Finance Policy Papersview more titles