How to communicate on the Ukrainian refugee crisis and build on the support of host
communities?
Russia’s large-scale aggression against Ukraine on 24 February 2022 has forced millions
of Ukrainians to flee the country. This historic mass outflow, unseen in Europe since
World War II, has sparked an unprecedented mobilisation of institutions and host communities
in OECD countries to offer support. Effective communication constitutes an essential
tool for co-ordinating this crisis response, enabling Ukrainian refugees to access
relevant information about their rights and services provided to them, while also
helping to prevent particularly vulnerable migrants from becoming victims of human
trafficking and other crimes. In parallel, many hosting countries have used targeted
communication to co-ordinate individual and civic society support and to inform the
public about crisis responses, migration and integration policies. This policy brief
examines communication strategies and best practices across the OECD countries in
the current crisis context, drawing from results of a series of OECD NETCOM meetings.
Published on July 27, 2022
In series:OECD Policy Responses on the Impacts of the War in Ukraineview more titles