16-January-2012
English, , 1,476kb
This guide helps officials use perception surveys for evaluating and communicating progress in regulatory reform. It explains the challenges involved in the design and use of business and citizen perception surveys – and ways to overcome them.
28-January-2009
Spanish, Excel, 1,786kb
En este documento se recogen las experiencias y las lecciones aprendidas por 22 países socios de África, América Latina y Asia.