Drivers of Trust in Public Institutions in Brazil

Brazil's public governance efforts have been seen as a model for other Latin American countries in areas such as civil service reform, open and digital government. However, in line with regional trends, trust in government and public institutions in Brazil has consistently declined in recent decades, hindering inclusive and sustainable growth, as well as social cohesion. The COVID-19 and other emerging crises have further exacerbated this trend and highlighted the need to strengthen the resilience of public institutions. Brazil is the first country in Latin America to undertake an OECD study on the main drivers of trust in public institutions, as part of a broader effort in building trustworthy relationships between the people and institutions. This report provides novel evidence on Brazilian people’s expectations and evaluation of government’s reliability, responsiveness, openness, integrity and fairness, based on the OECD Trust Survey. Based on this evidence, it identifies opportunities to further enhance trust, including improving the delivery and responsiveness of public services, enhancing foresight, planning, and preparedness to address long-term challenges, and promoting communication and engagement between the government and the people.

Published on December 05, 2023

In series:Building Trust in Public Institutionsview more titles


Executive summary
Trust and public governance in Brazil
Trust in public institutions and its main drivers in Brazil
Trust and competence in Brazil
Trust and values in Brazil
Annexes2 chapters available
Methodological notes on the OECD Trust Survey implemented in Brazil
OECD Trust Survey Questionnaire in Portuguese for Brazil
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