The OECD works on advancing consumer finance protection through informed choice that includes disclosure, transparency and education; protection from fraud, abuse and errors; and, recourse and advocacy.
OECD-Bank Negara Malaysia Conference on Financial Education and Financial Consumer Protection in Asia-Pacific: Empowering financial consumers in the digital age, 11-12 December 2019, Kuala Lumpur, Malaysia
English, PDF, 8,779kb
This publication explores the attitudes, behaviour and experiences of financial consumers with regard to cryptoassets (specifically cryptocurrencies and ICOs) in three Asian markets (Malaysia, the Philippines and Viet Nam), in order to inform the development of evidence-based financial consumer protection and financial education responses.
Launched in 2017, the OECD-Russia Technical Assistance Project on Financial Education in the Commonwealth of Independent States (CIS) provides policy and practical support for strengthening the financial literacy of citizens in the 6 participating countries with a view to promoting their financial well-being.
English, PDF, 2,146kb
Recommendation of the Council on OECD Legal Instruments: Consumer Protection in the field of Consumer Credit
The Task Force supports the implementation of the G20 High-level Principles on Financial Consumer Protection, specifically to arm policy makers and financial authorities with a body of knowledge, including comparative analyses of approaches adopted by a cross-section of economies, to inform their efforts to implement the Principles in their economies.
English, PDF, 6,448kb
This report responds to a call made by APEC Finance Ministers at their 23rd Ministerial Meeting in Lima in 2016 to advance “the design and implementation of financial literacy policies building on the expertise and standards developed by the OECD International Network on Financial Education”.
10-11 October 2019, Rio de Janeiro, Brazil
English, PDF, 1,751kb
This document draws on the 2018 IOSCO/OECD joint report “The Application of Behavioural Insights to Financial Literacy and Investor Education Programmes and Initiatives”. It gives a short overview of the ways in which behavioural insights are relevant for financial education and summarises five key lessons that policy makers can follow.
The OECD-SEBON Conference and roundtable on financial consumer protection and education in Asia-Pacific: Understanding and responding to the impact of demographic changes for financial consumers to be held on 2-3 July 2019 in Kathmandu, Nepal.