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  • 24-April-2017

    English

    Innovation Skills in the Public Sector - Building Capabilities in Chile

    The Government of Chile has set out a vision to develop a more inclusive society, and sees public sector innovation as a means to achieve it. But in order to achieve these ambitious goals, the Government will need to improve the innovation-related skills and capabilities of the Chilean public service. This report, the first of its kind on an OECD country, assesses the abilities, motivations and opportunities in Chile’s public service for contributing to innovation, and provides recommendations on how to further develop them.
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  • 14-November-2016

    English

    Engaging Public Employees for a High-Performing Civil Service

    How can governments reduce workforce costs while ensuring civil servants remain engaged and productive? This report addresses this question, using evidence from the 2014 OECD Survey on Managing Budgeting Constraints: Implications for HRM and Employment in Central Public Administration. The results clearly illustrate the complex challenges facing civil services, such as how to reduce size and cost while still attracting and retaining high-calibre professional talent. The first part of this report shows that the pressure on central public administrations to reduce costs has required many OECD countries to make cuts that have likely resulted in negative impacts on the workforce regarding trust, motivation and commitment. Overall, 67% of countries surveyed have implemented a pay freeze since 2008. The second part explores how a number of OECD countries are using employee surveys as a leadership tool to better manage employee engagement, which is linked to better job performance, organisational commitment, productivity and public sector innovation. Employee engagement can be a powerful counter balance to austerity-driven measures.

  • 18-July-2016

    English

    Diversity and inclusion

    Workforce diversity can be a strong contributor to innovation, organisational performance and trust in public institutions. If not managed, diversity can result in lower levels of social integration, worse communication and conflict which can deteriorate performance.

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  • 18-July-2016

    English

    Leadership

    Leaders are increasingly called upon not only to be effective target managers, but also to be inspiring, transformative leaders capable of driving innovation while maintaining the highest standards of accountability, integrity and transparency. The OECD is mapping the changing expectations on senior civil servants, and assessing what kind of skills and competencies are needed to meet these expectations.

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  • 18-July-2016

    English

    Skills and capacity

    The skills sets of civil servants need to keep up with the fast pace of change in the societies they aim to support and improve. The OECD is exploring the skills through which civil servants create public value for today's societies.

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  • 1-February-2008

    English

    Employment in Government in the Perspective of the Production Costs of Goods and Services in the Public Domain. OECD Working Papers on Public Governance No. 8

    This paper presents the new methodology for gathering comparable data on public employment and the resulting data. A further comparison is made between employment data in government and the costs of production of services of the public domain.

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