
Working Smarter in Tax Debt Management
Many revenue bodies have been developing strategies and approaches to improve the
tax collection and recovery processes, so that they are more effective and cost less.
Very promising and proven new practices have emerged, which can deliver spectacular
improvements in performance in tax collection and recovery. This report provides a
comprehensive overview of the best practices in tax debt management, with a particular
emphasis on how to better differentiate debtors when deciding how to best secure payment
and what can be done to ensure that payment issues are considered earlier in the compliance
and collection process.
Published on October 24, 2014
TABLE OF CONTENTS
Foreword | |
Abbreviations and acronyms | |
Glossary | |
Preface | |
Executive summary | |
Introduction and background | |
The application of advanced analytics | |
Tax debt treatment strategies | |
Call centres | |
Organisational aspects of tax debt management | |
International aspects in debt management | |
Conclusions and future developments | |
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