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  1. Forum on Tax Administration
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  • 4-February-2016

    English, PDF, 216kb

    Blueprint for Deepening the Reform of Collection and Administrative Systems of State and Local Tax Administrations (SAT)

    Blueprint for Deepening the Reform of Collection and Administrative Systems of State and Local Tax Administrations (SAT)

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  • 11-August-2015

    English

    Tax Administration 2015 - Comparative Information on OECD and Other Advanced and Emerging Economies

    Tax Administration 2015, produced under the auspices of the Forum on Tax Administration, is a unique and comprehensive survey of tax administration systems, practices and performance across 56 advanced and emerging economies (including all OECD, EU, and G20 members).

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  • 24-October-2014

    English

    Increasing Taxpayers' Use of Self-service Channels

    Building on prior work that resulted in the practical guide Managing Service Demand, this report explores the strategies revenue bodies can use to improve take-up of self-service channels in the context of a proposed future service experience for individuals, businesses and tax intermediaries.

  • 24-October-2014

    English

    Tax Compliance by Design - Achieving Improved SME Tax Compliance by Adopting a System Perspective

    This study introduces the concept of 'Tax Compliance by design'. It describes how revenue bodies can exploit developments in technology and the ways in which modern SMEs organise themselves to incorporate tax compliance into the systems businesses use to manage their financial affairs.

  • 24-October-2014

    English

    Working Smarter in Tax Debt Management

    Many revenue bodies have been developing strategies and approaches to improve the tax collection and recovery processes, so that they are more effective and cost less. Very promising and proven new practices have emerged, which can deliver spectacular improvements in performance in tax collection and recovery. This report provides a comprehensive overview of the best practices in tax debt management, with a particular emphasis on how to better differentiate debtors when deciding how to best secure payment and what can be done to ensure that payment issues are considered earlier in the compliance and collection process.

  • 24-October-2014

    English

    Measures of Tax Compliance Outcomes - A Practical Guide

    This study provides practical guidance to revenue bodies wishing to enhance and enrich their existing measures with timely measures of compliance outcomes. The study shares experiences of what has worked for revenue bodies, what challenges have been faced and how they might be overcome.

  • 1-December-2013

    English, PDF, 307kb

    Voluntary Disclosure Programme: Decision Tree

    The Decision Tree provides an overview of the factors that tax administrations need to think about when designing and administering a voluntary disclosure programme (VDP). It is designed to assist the decision making process.

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  • 26-September-2013

    English, PDF, 115kb

    FTA - Terms of reference - Advanced Analytics Network

    Terms of reference for the FTA Advanced Analytics Network.

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  • 26-September-2013

    English, PDF, 187kb

    FTA - Terms of reference - SME - CSG - End To End Compliance

    FTA_TOR_SME_CSG_EndToEndCompliance.pdf

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  • 26-September-2013

    English, PDF, 178kb

    FTA - Terms of Reference - Self Service Channels - TSG

    FTA_TOR_SelfServiceChannels_TSG

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