Opportunities and drawbacks of using artificial intelligence for training
Technological developments are one of the major forces behind the need for retraining,
but they can also be part of the solution. In particular, Artificial Intelligence
(AI) has the potential to increase training participation, including among currently
underrepresented groups, by lowering some of the barriers to training that people
experience and by increasing motivation to train. Moreover, certain AI solutions for
training may improve the alignment of training to labour market needs, and reduce
bias and discrimination in the workplace. In order to realise the benefits of AI for
training and ensure that it yields benefits for all, it will be necessary to address
potential drawbacks in terms of changing skills requirements, inequalities in access
to data, technology and infrastructure and important ethical issues. Finally, even
when these drawbacks can be addressed, the introduction and expansion of AI tools
for training is constrained by the supply of AI skills in the workforce and the availability
of scientific evidence regarding the benefits of AI tools for training and whether
they are cost-effective.
Published on December 13, 2021
In series:OECD Social, Employment and Migration Working Papersview more titles