Principle 7

Effective organisational & governance coordination framework

Key Issues

Most OECD governments have identified a co-ordinating unit for ICT deployment at the Centre of Government.
As use of ICTs increase, the sharing of processes and data becomes more important.
Better co-ordination across government levels needed to improve effectiveness.
Governments have introduced new units/bodies in charge of leading the digital transformation.
Many OECD countries are establishing a Chief Data Officer at the central government level.

OECD

Overview

The optimum use of digital technologies depends on the framework in place.

A framework should:

Establish a clear body/unit responsible for co-ordinating ICT roll-out with a key mandate to steer change,
Ensure coherence of main relevant strategies
Develop common policies and standards
Drive the adoption of national interoperability frameworks for data exchange
Facilitate synergies and sharing of lessons across policy domains.

Risks of poor coordination:

Poor information flow and cooperation across government
Public sector fragmentation
Uneven preparedness to use ICTs

Reviews are important:

Governments should periodically review their governance architectures
Redesigns may be necessary to break down silos
Governments should adopt flexible structures

Frameworks should enable the:

Pooling of resources and services
Re-engineering of processes
Adoption of common standards that support high integration
Interoperability of systems and service-oriented architectures

Data

OECD

Good practices

Canada

Principle 7 - My VAC Book

chile

Principle 7 - Strengthening of Digital Government Governance

colombia

Principle 7 - IT Leadership – Implementation of the CIO Role in the Public Administration

Principle 7 - Excellence and Appropriation Centres on Big Data, Data Analytics

Principle 7 - Route of Excellence

finland

Principle 7 - Enterprise Architecture in the Public Sector

italy

Overall - 3 Year ICT Plan

japan

Principle 7 - Innovative Working Environment

mexico

Principle 7 - National One-Stop Portal

Principle 7 - National Digital Strategy

Principle 7 - Interministerial Commission for the Development of Electronic Government

portugal

Principle 7 - Global Strategic Plan for Rationalization of ICT Costs in Public Administration (PGETIC)

slovenia

Principle 7 - IT Reorganization in Public Administration

new zealand

Principle 7 - Better Public Service Programme – Result 10

Principle 7 - Better Public Services Programme – Result 9

Principle 7 - Partnership Framework

Sweden

Principle 7 - Verksamt.se