17 June 2020 16:00-17:30 Zoom Veb conference
The COVID-19 pandemic is imposing a radical rethinking of many business models. Small businesses in retail trade, manufacturing and a broad range of services, where physical presence and social contact were common practice, are now confronted with the need of delivering and doing business in a “contactless” way, or otherwise shutting down operations for the whole duration of the sanitary crisis. Digital tools offer viable solutions and many entrepreneurs are already re-engineering their business with a view to accelerating digital adoption, adapting processes, and proposing new products and/ or services, while customers and employees stay home (e.g. smart working, Online-To-Offline home deliveries, Click and Collect, etc.).
The webinar will discuss some relevant cases of “accelerated” digitalisation and how entrepreneurs have reacted to the crisis, as well as initiatives undertaken by governments and large private sector organisations to facilitate the transition of smaller businesses – not only to weather the storm in the short term but also to engage in more long-term, sustainable changes in business practice.
Download the agenda here
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