G20-World Bank-OECD conference on empowering consumers of financial products and services

Empowering Consumers of Financial Products and Services through Improved Financial Literacy/Capability and Effective Consumer Protection Systems

13-14 June 2013 - Moscow, Russian Federation

This two-day event, organised by the World Bank and the OECD under the auspices of the Russian G20 Presidency, explored strategies for developing financial literacy and capability supported by the Russia/World Bank/OECD Trust Fund on Financial Literacy and Education and building effective consumer protection systems. Discussions focused on:

Financial education and consumer protection strategies
Measuring financial literacy/capability and evaluating financial education programmes
Promoting young people’s financial competencies and developing innovative communication channels to improve financial behaviour
Global initiatives and trends in financial consumer protection policy and regulation

Participants included high-level G20 and non-G20 officials and experts from ministries of finance and education, central banks, regulatory and supervisory authorities, officials of State governments and international organisations, the private sector, the academic and civil community as well as NGOs.

Documents and links

G20 High-level Principles on Financial Consumer Protection

G20-OECD Task Force on Financial Consumer Protection

Russia/World Bank/OECD Trust Fund on Financial Literacy and Education

Financial Literacy and Consumer Protection: Overlooked Aspects of the Crisis | version française (pdf)

Policy Framework for Effective and Efficient Financial Regulation: General Guidance and High-Level Checklist | version française (pdf)

OECD Gateway for Financial Education