20-April-2010
English, Excel, 1,045kb
Programmes to Reduce the Administrative Burden Resulting from Tax Regulations in Selected Countries: Follow up report
Reducing administrative burdens is a priority for Governments in many countries. This information note brings up-to-date the reported findings of earlier research on the strategies, approaches and measures being used by tax policy makers and revenue bodies to achieve their burden reduction targets.
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15-December-2009
English
Survey of Trends and Developments in the Use of Electronic Services for Taxpayer Service Delivery
This latest survey report published by the OECD Forum on Tax Administration contains an extensive assessment of the use of modern technology to deliver modern electronic services.
3-July-2009
English, PDF, 481kb
Standard Business Reporting
This guidance note seeks to provide sufficient information about Standard Business Reporting (SBR) to enable revenue bodies to consider its relevance to their Government and play a major role in cross-Government deliberations and implementation, if deemed appropriate. It has been prepared following research by HMRC officials and with the assistance of revenue bodies participating in the FTA's Taxpayer Services Sub-group.
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22-January-2008
English, Excel, 719kb
Programmes to Reduce the Administrative Burden Resulting from Tax Regulations in Selected Countries
This information note describes features of country programmes to reduce the administrative burden on business and, to a lesser extent, citizens resulting from tax regulations. It has been prepared following extensive research by the Secretariat and with the assistance of revenue bodies participating in the Forum on Tax Administration’s (FTA) Taxpayer Services Sub-group.
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14-March-2006
English, PDF, 529kb
Using Third Party Information Reports to Assist Taxpayers Meet their Return Filing Obligations: Country Experiences With the Use of Pre-populated Personal Tax Returns
This information note briefly describes the use of pre-populated returns that has become a feature of the personal income tax systems in countries in the Nordic region and elsewhere, particularly over the last decade or so.
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14-March-2006
English, PDF, 482kb
Management of Email
The purpose of this note is to share information about email implementations as they affect taxpayer service delivery from a small number of national revenue bodies.
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14-March-2006
English, PDF, 520kb
Strategies for Improving the Take-up Rates of Electronic Services
The purpose of this information note is to share information concerning the strategies employed by a number of national revenue bodies to increase the take-up rates of electronic services, in particular the electronic filing of tax returns.
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29-October-2003
English, PDF, 51kb
Taxpayers' Rights and Obligations - Practice Note
A paper prepared by the Forum on Tax Administration on Taxpayers' Rights and Obligations.