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  • 22-June-2022

    English

    Analytics Maturity Model

    The Analytics Maturity Model helps tax administrations to assess their analytics usage and capability, providing insight into current status and identifying areas of weaknesses as well as strengths. The model is organised around the strategic and operational perspectives of analytics.

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  • 20-May-2022

    English

    Towards Seamless Taxation - Supporting SMEs to Get Tax Right

    This report looks at how new developments in tax technology can make it easier for SMEs to comply with their tax obligations, leading to reduced burdens on business and increased compliance rates. In addition to a number of examples from tax administrations, the report also highlights two detailed case studies. The report was developed by the Netherlands’ Tax Administration with the support of the Forum on Tax Administration’s Community of Interest on SMEs.
  • 17-December-2021

    English

    Newsletter: Special edition from the OECD Forum on Tax Administration, December 2021

    Discover all the latest news from the OECD Forum on Tax Administration in our special edition newsletter.

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  • 16-December-2021

    English

    Supporting the Digitalisation of Developing Country Tax Administrations

    This report has been produced by the OECD Centre for Tax Policy and Administration in collaboration with the African Tax Administration Forum (ATAF). The primary purpose of the report is to share information that will assist developing country tax administrations as they consider digitalisation, facilitate dialogue among tax officials on tax administration issues, and identify opportunities to improve tax administration ICT systems.

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  • 6-September-2021

    English

    Tax Administration Responses to COVID-19: Administrative measures to facilitate withholding tax relief claims

    This note presents administrative measures to facilitate withholding tax relief claims during the COVID-19 health crisis.

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  • 27-August-2021

    English

    Behavioural Insights for Better Tax Administration: A Brief Guide

    Tax administrations across the globe depend on the voluntary compliance of taxpayers to raise hundreds of billions of euros in revenue every year. Small positive shifts in this behaviour can lead to significant additional revenue, and this report sets out how the use of behavioural insights can influence the behaviour of taxpayer, to help deliver those positive shifts.

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  • 19-July-2021

    English

    Tax Administration: Towards Sustainable Remote Working in a Post-COVID-19 Environment

    The COVID-19 pandemic saw a significant shift among most tax administrations to remote working by many of their staff. As tax administrations consider the shape of the workplace post-pandemic, many are examining the options for some degree of continued remote working for employees on a longer-term basis.

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  • 21-April-2021

    English

    Tax Administration: Digital Resilience in the COVID-19 Environment

    This note is intended to provide a status/pulse check on the impact of digitalisation of tax administration in dealing with the COVID-19 crisis, with a particular focus on taxpayer services, compliance risk management, remote working, IT systems and providing support for wider government.

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  • 18-February-2021

    English

    International Compliance Assurance Programme: Handbook for tax administrations and MNE groups

    The International Compliance Assurance Programme is a voluntary risk assessment and assurance programme to facilitate open and co-operative multilateral engagements between MNE groups willing to engage actively and transparently and tax administrations in jurisdictions where they have activities

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  • 9-February-2021

    English

    Enterprise Risk Management Maturity Model

    The OECD Tax Administration Maturity Model Series sets out descriptions of capabilities and performance in particular functions or sets of activities carried out by tax administrations across five discrete maturity levels.

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