Making the digital transformation work: An integrated policy framework

Digital transformation affects many aspects of the economy and society in complex and interrelated ways, challenging existing policies in many areas. As a result, silos are disintegrating, and hard borders are becoming less relevant. This means governments must strengthen both internal and external collaboration, and re-think about how policy is developed and implemented.

In particular, a flexible, forward-looking and integrated policy framework that cuts across policy silos is essential to fully realise the potential of digital transformation and address its challenges. Under the auspices of the OECD's Going Digital project, the OECD is developing such an integrated policy framework. It includes seven building blocks – access, use, innovation, trust, jobs, society and market openness – that are supported by quantitative indicators and practical policy guidance.

The Going Digital integrated policy framework brings together the policies that governments must consider in order to shape a common digital future that improves lives and boosts economic growth and well-being. It is at the very heart of the landmark OECD reports Going Digital: Shaping Policies, Improving Lives and Measuring the Digital Transformation: A Roadmap for the Future as well as the interactive Going Digital Toolkit. It also served as the foundation for the agenda of March 2019 OECD Going Digital Summit.