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Politique réglementaire

Measuring Regulatory Performance: A Practitioner’s Guide to Perception Surveys

 

Released 16 January 2012

 

Perception surveys are a valuable tool to evaluate regulatory performance. They measure how citizens and businesses view regulation and its effects on them. By using perception surveys governments can:

  • measure and demonstrate improvements to their citizens over time and
  • improve targeting of scarce resources for regulatory reform.

 

To support countries in their efforts to measure regulatory performance, the OECD has developed a guide to perception surveys. The guide:

  • helps officials use perception surveys to evaluate and communicate the results of reform processes,
  • clearly explains the challenges involved in the design and use of business and citizen perception surveys – and ways to overcome them,
  • helps to get the most out of survey results, whether conducted internally or by external experts.

 

The report Measuring Regulatory Performance: A Practitioner’s Guide to Perception Surveys is based on OECD research and discussions on perception surveys that were conducted in a two-day workshop in Istanbul, Turkey.

 

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For further information, please contact Christiane Arndt, OECD Regulatory Policy Division.

 

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