Conference on Financial Education and Financial Consumer Protection in Asia-Pacific

11-12 December 2019 Kuala Lumpur, Malaysia

OECD-Bank Negara Malaysia Conference on empowering financial consumers in the digital age

This conference focused on best practices on empowering consumers by helping them to navigate financial education and consumer protection in the digital age.

The event:

discussed FinTech trends in Asia-Pacific and policy and regulatory responses
shared financial consumers' experiences with digital financial assets and associated policy responses to address risks and benefits, published in the new report "Cryptoassets in Asia. Consumer attitudes, behaviours and experiences" (OECD, 2019)
reflected on what is next in digital policy for policy makers in Asia and beyond

Delegates from around the world, specifically Asian-Pacific countries and economies, attended the conference. Officials and experts from the OECD International Network on Financial Education (INFE), members of the G20/OECD Task Force on financial consumer protection, representatives of ministries of finance, central banks, regulatory and supervisory authorities, governmental officials, as well as international organisations, the academic community, the private sector and NGOs also attended.

The event was co-organised by the Bank Negara Malaysia (BNM) and the Organisation for Economic Co‑operation and Development (OECD). The OECD contribution to this event was supported by the Government of Japan.

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